Job Description

Financial Advisor Onboarding Training Program

Location : (Onsite from Day 1)

Hours : Monday to Friday, 8:30 AM - 5:00 PM

Program Overview

The Financial Advisor Onboarding Training Program is designed to equip participants with the skills and knowledge necessary to support the integration of Financial Advisors (FAs). Through hands-on experience, participants will learn to manage account transitions, provide onboarding support, and navigate multi-channel business operations.

Program Structure

This structured, onsite training program requires daily attendance to ensure comprehensive learning and practice.

Key Learning Objectives

Onboarding & Account Management :

• Gain experience facilitating account transfers, managing new client paperwork, and setting up client accounts across various systems.
• Develop a reliable process for onboarding new Financial Advisors and supporting their transition onto the Wells Fargo Advisors platform.

Client Liaison & Issue Resolution :

• Learn to effectively communicate and liaise with FAs, branch support staff, and channel managers, addressing onboarding questions and escalating issues as needed.
• Build skills in issue resolution by working with internal business partners to ensure a smooth transition for each advisor.

Data Management & Reporting :

• Learn to create detailed reports and track onboarding metrics for continuous improvement.
• Develop best practices in onboarding, integration support, and account management.

Required Qualifications

Experience : 6+ months in financial services, sales support, branch administration, or brokerage operations.

Skills :

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access, Project).
• Strong organizational skills with the ability to multitask and prioritize.
• Excellent written and verbal communication skills for interaction at all organizational levels.

Preferred Qualifications

• Education : Bachelor’s degree in a related field.
• Licenses : Completion of SIE, Series 7, or 63 licenses is highly valued.
• Relevant Experience : Prior experience in finance or advisory roles is an advantage.

Note : Due to the structured nature of this training program, daily onsite attendance is required, with limited PTO (standard holidays only) to ensure continuity in training.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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