Job Description
Carilion Clinic is seeking a dynamic and experienced healthcare leader to serve as the Director of Oncology Navigation. This critical leadership role is responsible for the strategic direction, operational management, and ongoing development of Carilion’s oncology navigation program. The director will oversee a team dedicated to guiding patients through every phase of their cancer journey—from diagnosis to survivorship—ensuring seamless, high-quality, and patient-centered care across the continuum.
Provide strategic leadership across multiple departments to support oncology navigation operations, planning, budgeting, and performance monitoring.
· Collaborate with senior leadership and service line partners to develop, implement, and evaluate new healthcare services and performance improvement initiatives.
· Ensure consistent and effective patient navigation processes that improve patient outcomes, experience, and safety.
· Direct administrative and support staff to meet operational goals while ensuring cost efficiency and budget adherence.
· Develop and maintain quality standards and key performance indicators (KPIs) to track and improve program outcomes.
· Serve as a change leader by evaluating and refining navigation services to align with best practices and Carilion’s strategic vision.
· Represent Carilion at public and professional meetings with poise and professionalism.
· Plan for departmental growth, staffing needs, education, and team development in collaboration with Human Resources.
· Ensure compliance with regulatory requirements and accreditations while supporting scorecard goals and organizational priorities.
#OncologyRN
What We Require:
Education: Bachelor’s degree or equivalent 8 years of experience required. Master’s degree preferred If the area(s) of responsibility employs and have responsibility for supervising RNs, a nursing degree at the minimum of the BSN level is required for Magnet compliance. MSN is preferred.
Experience: 5-7 years of leadership and relevant experience in Oncology, Navigation, or Care Management
Licensure, certification, and/or registration: Currently licensure as a registered nurse in the Commonwealth of Virginia Oncology Certified Nurse (OCN) or Oncology Nurse Navigator certification preferred.
Other Minimum Qualifications: Leadership, planning and organizational skills to manage multiple departments and to direct the successful completion of initiatives and achievement of fiscal goals. Demonstrated interpersonal and communication abilities to support and promote a respectful, inclusive culture of service excellence. Proven skills in clinical, operational and human resource management, including staffing, planning, performance management, team work and process improvement
About Carilion
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 152003
Employment Status: Full time
Location: CRMH - Carilion Roanoke Memorial Hospital
Shift: Day
Shift Details: Clinic hours, occasional early or evening meetings.
Recruiter: EMILY L HICKS
Recruiter Phone: 540-728-0504
Recruiter Email: elhicks@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Job Tags
Full time, Shift work, Afternoon shift,