Join to apply for the Depot Manager role at Crown Health Care Laundry Services, LLC. 2 days ago Be among the first 25 applicants Join to apply for the Depot Manager role at Crown Health Care Laundry Services, LLC. Crown Health Care Laundry Services, LLC. provided pay range This range is provided by Crown Health Care Laundry Services, LLC.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $65,000.00/yr Primary Job Function The primary purpose of the Linen Depot Manager position is to lead the utilization of linen in a depot facility. This includes supervising linen technicians responsible for the distribution and collection of linen, and ensuring customer needs are met through inventory analysis, quality control, and cost management. Duties And Responsibilities In accordance with Crown Standard Operating Procedures (SOPs,) lead the day-to-day activities of the linen distribution department including: Onboarding, training, and coaching of employees; Ensuring staffing meets the needs of the customer; Seeking out opportunities to improve utilization of linen. Coordinating with plant, fleet, and service personnel to ensure high-quality products are served to the customer in an efficient manner. Act as the primary representative of Crown during customer interactions. Receive both positive and negative feedback regarding personnel, product quality, and service levels; Follow-up with customers with a resolution after a concern is documented; Propose new business opportunities to increase Crown’s presence in the facility. Maintain accurate and appropriate inventory levels. Tools used for this function include: Internal inventory tracking software; Hand-counts of physical inventory levels; Routine audits of distribution points throughout the facility. Seek collaboration and/or assistance from senior managers at Crown when needed to resolve any issues. Must keep exceptional records regarding customer contacts, customer service issues, and details of resolution. Other Functions And Responsibilities Any other duties as assigned or deemed necessary. Must be willing and able to work with both clean and soiled linen in accordance with Crown policies and procedures. Qualifications 3+ years outside management experience Exceptional professional presence Exceptional problem-solving skills to resolve both customer and employee issues Proficiency in Microsoft Office products Comfortable in a team-based environment Bachelor's degree preferred Interpersonal Skills The incumbent must consistently display a positive company outlook and an energetic style. Effectively managing a diverse team is essential to the success of the position. The manager must be comfortable working directly with upper management and/or ownership on development of relationships with the customer. Additionally, they must be comfortable working with all levels of the healthcare organization.
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