The Business Analytics Lead Analyst provides strategic analyses and thought leadership to drive growth and profitability for the Citi American Airlines Co-Brand Credit Card. This person stays abreast of developments within their field and contributes to directional strategy by considering their application in own job and the business. Recognized as a technical authority for an area within the business. Developed communication and partnership skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:Gathers operational data from various cross functional stakeholders to examine past business performanceIdentifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policiesMay be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysisTranslate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findingsContinuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilitiesWork closely with internal and external business partners in building, implementing, tracking and improving decision strategiesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:6-10 years of experienceWorking experience with SQL, SAS, Python or RExperience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial servicesExperience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining strongly neededExperience managing a product/client portfolioStrong communication skills/presentation skills is critical for this positionEducation:Bachelors/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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